Shipping policy

Last Updated: May' 2026

Every KANVAE order is made with attention to detail and shipped with care.

All products are made-to-order and prepared specially for you after your order is placed.

Order Processing

Orders are typically processed within 1–2 business days.

Once your order passes our quality check, it is securely packed and dispatched through our trusted delivery partners.

Delivery Timeline

KANVAE uses air/express shipping as standard for all orders to ensure faster and more reliable delivery across India.

Estimated delivery time after processing:

  • 5–7 business days across most locations in India

Our primary delivery partners include:

  • Blue Dart
  • Delhivery

Delivery timelines are estimates and may vary slightly depending on your location and courier network availability.

Shipping Charges

Free shipping on all orders across India.

No hidden charges at checkout.

Order Tracking

Once your order is shipped, you will receive:

  • A tracking link via email and/or SMS
  • Real-time shipment updates from the courier partner

Please allow a few hours for tracking details to become active after dispatch.

Delivery Delays

While we aim to deliver all orders within the estimated timeline, delays may occasionally occur due to:

  • Weather conditions
  • Flight or transport disruptions
  • Public holidays
  • High order volumes
  • Regional courier delays
  • Other unavoidable logistical circumstances

We appreciate your patience during such situations.

Address Accuracy

Please ensure your shipping address and contact details are accurate while placing your order.

KANVAE is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Failed Delivery Attempts

If an order is returned due to:

  • Incorrect address
  • Unreachable phone number
  • Repeated failed delivery attempts
  • Refused delivery

Our team may contact you to arrange re-dispatch. Additional shipping charges may apply in such cases.

Cash on Delivery (COD)

Cash on Delivery may be available for selected locations across India.

To ensure smooth operations and reduce fraudulent orders:

  • Certain COD orders may require confirmation via SMS or phone call
  • Unconfirmed COD orders may be automatically cancelled

KANVAE reserves the right to limit or disable COD access for customers with repeated refused orders.

For faster dispatch and a smoother experience, we recommend prepaid payment methods.

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